At Industrias Onyarbi, we continue to advance in our digital transformation with a clear commitment: to offer the best possible experience to both our customers and our entire team. That is why we have completely revamped our corporate website, giving it a fresh, modern and user-friendly look, designed to facilitate navigation, access to information and direct communication with us.
A new image: modern, clear and approachable
The new website reflects the values that define us: solidity, innovation and proximity. With a cleaner and more accessible visual design, the user experience has been significantly improved, making visits more intuitive and enjoyable, both from computers and mobile devices.
Each section has been redesigned to offer a comprehensive overview of who we are, what we do, and how we work. The result of this digital transformation is a website that better communicates our essence and is ready to continue growing alongside our customers.
A more powerful and functional product section
One of the major improvements is the new product section, which incorporates an advanced search engine with multiple criteria and filters. This search engine allows you to locate products quickly and accurately, whether by reference, category, technical characteristics or application.
Thanks to this tool, our customers will be able to find exactly what they need in a matter of seconds, optimising their time and improving their shopping or browsing experience.
For the internal team at Industrias Onyarbi, this new functionality also represents a major step forward:
‘Now we can search for a specific product in seconds and offer a much more comprehensive and rapid response to our customers,’ says one of our sales managers.
The new Customer Area: a dynamic space dedicated to customer service
The big news in this revamp is the creation of the Customer Area, a digital environment that represents a significant step forward in the digital transformation of Industrias Onyarbi.
In this first phase, the Customer Area allows claims to be managed quickly and centrally, with the possibility of opening tickets related to products, transport or packaging, and maintaining direct contact with the sales team.
But this is only the beginning. The Customer Area is designed as a living project that will continue to grow with new features aimed at improving communication, transparency, and efficiency in every interaction with our customers.
‘Previously, handling a complaint required several emails or phone calls; now everything is centralised and accessible from a single place. It’s easier for the customer and also for us,’ says a member of the customer service department.
A tool for our team too: internal digital transformation
In addition to improving customer service, the new website is also a more efficient working tool for our internal team.
Employees from different departments can now:
• Quickly access up-to-date product information.
• Consult technical and commercial documentation more easily.
• Respond more accurately and quickly to customer enquiries.
In the words of a sales technician:
“The new website makes our day-to-day work much easier. Searching for information is quicker and we can provide immediate, more detailed and professional responses.”
Commitment to continuous improvement in digital transformation
With this new website, Industrias Onyarbi reaffirms its commitment to innovation, digital transformation and personalised service. We want every visit to our website, whether by a customer, supplier or partner, to be a smooth, useful and friendly experience.
We continue to work on incorporating new tools that simplify processes, improve communication, and strengthen our relationship with everyone who places their trust in us.
👉 We invite you to discover the new Industrias Onyarbi website and explore all the improvements designed for you.
